Top 10 outdated things to say on your si...

I’ve been guilty of a few of these in my time – because just as design trends go out of fashion – so do the words and phrases you use on your site. I haven’t included any aspect of design in this list, but please let me mention that comic sans is strictly out of bounds (except for 11 year old girls). Welcome!… to the company name website This is just so unnecessary. Click on this link This takes up so much space and isn’t very accessible. You need to tell the user what they’ll find and should make sense when read out of context....

Getting things done...

The title of today’s blog is inspired by a book of the same name by David Allen. The book gives practical tips on how to organise your working life so that you can get your ‘stuff’ into a workflow and get it completed. Sounds good thinks serial to-do-list-maker me. So why does your ‘stuff’ get so complicated? Damn – you forgot to call someone. You didn’t read that email properly and you can’t remember if Sunday comes before or after 4 o’clock. I’d like to apply this confusion that we face in our day-to-day work...

Let me clear my throat...

I wrote stories as a kid and a diary in my teens. Then, I trained as a journalist. When I began to write exclusively for web I found that factual writing meant stripping down layers of unnecessary words and ‘throat clearing’. Throat clearing goes like this: “At a time of desperate global economy worries, many homeowners are facing financial meltdown as they struggle to meet with the increasing cost of living.” Now read the sentence again starting at “many”. It still says the same thing doesn’t it? I don’t like waffling on. I...